Ace Live Casino will always respect the wishes and the betting limits that our players may wish to impose as their personal option.
If you would like to set a maximum monthly, weekly or daily deposit limit on your account, simply email us with your chosen option/s and we will ensure this is set for you.
If you want to stop playing at Ace Live Casino and would like us to block your account access for you, just email us with your request and we will immediately honour your request. Any balance remaining in your player account will be forwarded to you by your choice of the applicable withdrawal methods.
To place your request for the above or to request further information on the subject of responsible gambling, just email: firstname.lastname@example.org.
Ace Live Casino is committed to providing an unforgettable experience to each and every player on our live casino network. We are also totally committed to maintaining the highest level of ethical and responsible policies and procedures in all our gaming related practices. This signifies providing Class-A casino games, treating players fairly, ensuring that winnings are paid out quickly and acting responsibly at all times.
Ace Live Casino has taken a dedicated approach to combating “problem” gambling and our actions include:
Educating our employees on responsible gaming policies and procedures using a variety of programmes and methods.
Providing our employees with information on the resources available for help with problem gambling.
Through a variety of sources, providing our players with information about responsible gambling and the resources available for help with problem gambling Verification of the age of our players and constant monitoring to ensure there is no underage gambling.
Gambling should always be for fun and entertainment and never viewed as a means of making money. Players should always stay well within their financial means. Some common signs of a problem gambler are:
Gambling to obtain money in order to solve financial problems.
Gambling to get away from stress and worry.
Feeling the need to be constantly playing.
Often playing until your last penny has gone.
Neglecting the family due to the time and effort spent gambling.
There is always help available:
It is important that you be aware that, should you or someone you know be clearly experiencing a gambling problem, help is available. There is a Problem Gamblers service or Association in virtually every country, much like AA.
If you have any questions at all on this subject or feel you or a friend may need some help, we recommend that you contact one of the following organizations:
Gamblers Anonymous exists in many countries:
Jugadores Anónimos (their Spanish arm): www.jugadoresanonimos.org
GamCare (UK-based): www.gamcare.org.uk